Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

CBS all-access 3 free months

I bought a Roku about a month ago that was advertised as coming with 3 free months of CBS all-access.  I finally got around to trying to activate this deal but it seems to have disappeared.  Did I wait too long?  Is there an expiration date on it?
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Level 19

Re: CBS all-access 3 free months

Thanks for the note here. Promotions do expire if they are not redeemed during the promotional period. I'd recommend following up with CBS All-Access support directly to see if they have any additional information on the status of the promotion you mentioned. 

You can always review our current offers on our website at:

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