Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Williamt100
Level 8

CBS News no longer available?

Just wanted to see if anyone else is also experiencing this... I've been using CBS News for sometime now, but this morning I saw that it was longer in my channel lineup.  

It shows up when searching the channel store, but fails to load -- I assume that this means it is no longer available.

Bill
Roku 3500X
Roku 4400X
Roku 4661X
0 Kudos
3 Replies
Community Manager
Community Manager

Re: CBS News no longer available?

Hi there, 

The CBS News channel is still available. Please go ahead and try performing a system update from Settings>System>System update on your device, and see if the channel appears on your home screen again. 

Thanks,
Tanner 
Tanner D.
Roku Community Manager
0 Kudos
bymg155
Level 7

Re: CBS News no longer available?

I had the same problem this morning. CBS News was removed from my channel lineup.
When I went to the channel store, it showed it wasn't installed so I reinstalled it
and it's back in my channel lineup again.
0 Kudos
Community Manager
Community Manager

Re: CBS News no longer available?

Glad to hear that resolved the issue! 

Keep us posted if you need any further help. 

Cheers,
Tanner
Tanner D.
Roku Community Manager
0 Kudos