Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Is it possible your wifi from a user in a different country has taken control therefore your IP is showing as out of the country on your device? I tether off my laptop wifi which is using an Xfinity hotspot which can be vulnerable. That seems more logical to me. For example I received the same sort of error message while I was out of the country trying to access Bravo from my US account and ipad but using the house rental.wifi. just a thought! I am receiving the same same error messages as well.with CBS all access
Yes thank you! Followed all the steps and it works perfect after! Thank you for probably going to the extreme for us people trying to watch cbs! Thank u
@Insomniac wrote: Ok, so here is what I did, and it fixed my issue. I followed instructions that Roku has for channel troubleshooting. You have to basically reactivate your CBS account. First you completely remove the CBS All Access app from your Roku. Then you do a system restart. Once restarted, you add the app back. Then click on "already have an account sign in". It gives you option to sign in on the Roku and on the web (choose to sign in on web, because signing in on Roku will just take you back to same problem). It will give you an activation code. Then go to a computer or phone with a web browser and type in cbs.com/roku and that will take you to a page to enter the activation code. Once you enter the code it brings up a page to create an account, but since you already have one just click on "sign in" in the very top right corner. Once you sign in your account is reactivated, and your automatically signed in on the Roku. Since doing that I've had no issues with it thinking I'm out of the country. Good luck! Let me know if it works for you too.