I have 3 ROKU devices and I subscribed to CBS All Access. It worked fine for a few days. Now I get an error "Due to Licensing Restrictions Content is not available outside of the country".
I have deleted/added/signed out/reset everything.
I am not outside the USA.
CBS All Access works fine on my Apple TV device. All on the same network.
I have contacted CBS support, and they have escalated the issue. The help desk also told me they are seeing this issue with Roku devices and working with Roku to resolve.
Is anyone else having this type issue?
I am having the same problem. I did all that you said and it's still not letting me stream. Live tv works and CBS all access works fine on my iPad. This all started when I upgraded to fiber optic internet. I just spent over an hour with the CBS all access tech and he couldn't figure it out.
Sorry that didn't work for you. I've not had anymore issues with it myself, so that fix did work for me. Hopefully they'll figure it out for you soon. If nothing else maybe cancel that subscription and start over with a new one if you have access to a different email to sign up with? It's worth a try.
None of the “fixes” worked for me either. After about 3 weeks it just started working. I don’t know what the issue was. A couple days after it started working, CBS contacted me to see how everything was working, and that they had been monitoring and did not see any more issues.
mine is working fine now
I think I know what the problem is with mine. I recently got fiber optic internet and CBS doesn't know where my ip address is located because it's showing a private network and not a location. Seems I have an internal ip and an external ip. I don't know how they are going to fix it yet. I spent 2hrs talking to a tech at CBS and he knows about the ip discrepancy. And put it in his notes for a smarter tech to figure out.