Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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amymartin39
Level 7

CBS All Access Only accessible one of my Roku devices

When I try to access CBS all access on another Roku device it is not allowing me login. What gives?

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2 Replies
makaiguy
Level 20

Re: CBS All Access Only accessible one of my Roku devices

What are the Roku models and model numbers involved?  (Settings > System > About will show you.)

Per this CBS page, CBS All Access supports these versions and models:

  • Roku 2, 3 and 4 
  • Roku Ultra and Ultra LT
  • Roku LT
  • Roku HD 
  • Roku Streaming Stick (3500X or 3600X or later) 
  • Roku Ultra
  • Roku Premiere and Premiere+
  • Roku Express and Express+
  • Roku TV
  • 4k Roku TV

 

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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amymartin39
Level 7

Re: CBS All Access Only accessible one of my Roku devices

The that is not woking is a Roku Ultra and it was working the previous day.

 

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