Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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amymartin39
Level 7

CBS All Access Only accessible one of my Roku devices

When I try to access CBS all access on another Roku device it is not allowing me login. What gives?

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2 REPLIES 2\
makaiguy
Community Streaming Expert

Re: CBS All Access Only accessible one of my Roku devices

What are the Roku models and model numbers involved?  (Settings > System > About will show you.)

Per this CBS page, CBS All Access supports these versions and models:

  • Roku 2, 3 and 4 
  • Roku Ultra and Ultra LT
  • Roku LT
  • Roku HD 
  • Roku Streaming Stick (3500X or 3600X or later) 
  • Roku Ultra
  • Roku Premiere and Premiere+
  • Roku Express and Express+
  • Roku TV
  • 4k Roku TV

 

Doug
Roku Community Streaming Expert  I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution."
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amymartin39
Level 7

Re: CBS All Access Only accessible one of my Roku devices

The that is not woking is a Roku Ultra and it was working the previous day.

 

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