Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

CBS All Access Live Feeds for Big Brother

I am not able to load the live feeds for Big Brother on CBS All Access. I get an error message: “Unfortunately an error occurred during playback. Please try again. “

Help! This is the only reason I’ve subscribed to CBS All Access!

6 Replies
Level 7

Re: CBS All Access

I have the same thing.  Did you figure it out?

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Level 7

Re: CBS All Access

Same issue for me

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Level 11

Re: CBS All Access

It would probably be best to reach out to CBS directly. Not sure the developers of the CBS Roku channel check these forums. 

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Level 7

Re: CBS All Access

Agreeed 10000% I hate this because of this!  Where you ever able to figure this out!  I just gave up and canceled after months of trying to get it to work!

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Level 7

Re: CBS All Access

Have you go an Ad blocker on your network?

I turned off my Eero Ad blocker briefly, restarted the CBS All Access program which now worked. I then restarted the Eero Ad blocker and the program kept running no issues.

Mel

Level 7

Re: CBS All Access

It works for me as well. I wonder if there is a way to keep the ad blocker on but allow the cbs ads to pass through.  Does anyone know if that is possible?

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