Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Harlowe1
Level 7

CBS ALL Access to Paramount+

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I originally signed up with CBS ALL Access thru my Hulu account. I'm dropping Hulu & switched to SLING. When they switched to Paramount+ I had to sign in again. Forgot my password but never got an email to cng password so I signed up through my Roku Account. 2 problems. I'm afraid I will be billed twice and I lost all of the on demand original shows. Can't call Paramount+ and not sure what to do.

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RokuDanny-R
Roku Employee
Roku Employee

Re: CBS ALL Access to Paramount+

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@Harlowe1

Thanks for the inquiry.

For more information about that channel's channel authentication, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: CBS ALL Access to Paramount+

Jump to solution

@Harlowe1

Thanks for the inquiry.

For more information about that channel's channel authentication, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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