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rturner6095
Reel Rookie

CBS ALL ACCESS - Due to licensing restrictions, video is not available outside your country

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Has anyone ran into this area with CBS ALL ACCESS. I'm trying to play this from my Roku Device thru my roku account and this is the error message I get.  I live in Michigan I'm not outside of the country.  The strange things is if I log into CBS ALL ACCESS from my phone it play fine and i can cast it to my TV (which I shouldn't have to do) because I have Roku.  Any thoughts.  

1 Solution

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RokuDanny-R
Retired Moderator

Re: CBS ALL ACCESS - Due to licensing restrictions, video is not available outside your country

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Hi everyone,

Thanks for the posts.

For more information about that channel's features and functionality, you'll want to contact CBS All Access support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach CBS All Access support here: https://help.cbs.com/s/

Thanks,
Danny

Danny R.
Roku Community Moderator

View solution in original post

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16 REPLIES 16
markisumba
Newbie

Re: CBS ALL ACCESS - Due to licensing restrictions, video is not available outside your country

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Yes, i did today, I don't know what to do.

Mycoled3
Channel Surfer

Re: CBS ALL ACCESS - Due to licensing restrictions, video is not available outside your country

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I’m having the issue now and it worked fine last night. Does anyone know how to fix this?

Kieffer05
Newbie

Re: CBS ALL ACCESS - Due to licensing restrictions, video is not available outside your country

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Same things happening to me now! If anyone knows how to fix pleas help. 

RokuDanny-R
Retired Moderator

Re: CBS ALL ACCESS - Due to licensing restrictions, video is not available outside your country

Jump to solution

Hi everyone,

Thanks for the posts.

For more information about that channel's features and functionality, you'll want to contact CBS All Access support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach CBS All Access support here: https://help.cbs.com/s/

Thanks,
Danny

Danny R.
Roku Community Moderator
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CityguyUSA
Binge Watcher

Re: CBS ALL ACCESS - Due to licensing restrictions, video is not available outside your country

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Roku has horrible customer service.

Logout of CBSAllAccess and go in again.  I found it solved my problem.

Mycoled3
Channel Surfer

Re: CBS ALL ACCESS - Due to licensing restrictions, video is not available outside your country

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Yeah, that seems to be the only fix. Thanks 🙂

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JLDriver
Reel Rookie

Re: CBS ALL ACCESS - Due to licensing restrictions, video is not available outside your country

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I don't subscribe to CBS ALL ACCESS and only to Paramount + through my Roku. I just started getting this message today on a show I've been watching for some time now. What's up and how do I fix it

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RokuMary-F
Community Moderator
Community Moderator

Re: CBS ALL ACCESS - Due to licensing restrictions, video is not available outside your country

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Hi @JLDriver,

Thanks for reaching out to the Roku community!

For this specific error message, we would recommend reaching out to Paramount plus Support as they would be best able to assist you further. Many channels on Roku are developed and maintained by the channel provider themselves.

You can reach Paramount+ support here: https://help.paramountplus.com/s 

Please keep us posted on what you find out.

Best regards,
Mary

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Josiek101
Newbie

Re: CBS ALL ACCESS - Due to licensing restrictions, video is not available outside your country

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I think you have to update the app on your roku.

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