Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
robman501a
Level 8

CBC TV app doesn't load content

Jump to solution

Hi,

I've just installed the CBC TV app from the Roku Store and once I loaded it, I've selected one of the items to give it a try, in this case I've tried the CBC TV Toronto stream and it just wouldn't load. All it did was give me a spinning wheel. So, I've tried another stream from one of the other CBC markets (CBC Halifax) and it did the same thing. All of them kept on spinning.

Anyone else have this issue?

All the app does is give me the menu screen and nothing works.

I've tested it on my newer TCL Roku TV with the latest Roku OS update.

Own 2x Roku Streaming Stick (Model 3600X) connected to the home theater receivers HDMI port
0 Kudos
1 Solution

Accepted Solutions
RokuDanny-R
Roku Employee
Roku Employee

Re: CBC TV app doesn't load content

Jump to solution

@robman501a

Thanks for the post.

or more information about that channel's features and functionality, you'll want to contact CBC TV support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

1 REPLY 1\
RokuDanny-R
Roku Employee
Roku Employee

Re: CBC TV app doesn't load content

Jump to solution

@robman501a

Thanks for the post.

or more information about that channel's features and functionality, you'll want to contact CBC TV support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post