Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Bug: Unable to access Netflix "*" display or XFinity Stream "*" menu options
When I press the star key to access the Xfinity "*" menu or the Netflix streaming properties overlay, the volume modes side bar is displayed. This is not working as described in Volume modes for channels that use the star key: [center:3cocagxp]Note: In some streaming channels, theStarbutton is assigned a different function meaning it will not open the options menu as described above. In these cases, you must launch a different channel, such as The Roku Channel, and follow the steps above. Once the volume mode is switched, the setting will remain when you return to the original channel.[/center:3cocagxp]