Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
So, I tried one more experiment. I decided to try WIFI instead of directly connecting via Ethernet. I need to try this further but it appears to have significantly improved but there was still some cases of buffering.
Is it possible that ROKU or HULU uses different buffering settings for WIFI vs Ethernet? I am suspecting since WIFI is less reliable that maybe there is a deeper level of buffering before displaying video and this may keep instantaneous starving of the video stream from occurring.
My next experiment will be to switch to a different Ethernet cable. Fortunately, I had run three though the attic for my multiple streaming devices and smart TV.
Hi, I am experiencing the exact same issue you described. All my other apps work fine except Hulu on my Roku Ultra. I even checked the network usage while the app was buffering and saw that little to no bandwidth was being used, so it looks like a bug.
I had a Roku 3 previously which used the SD card as a form of cache and this helped with buffering issues, but it seems that although the Ultra has a SD card feature, it does not function the same anymore. I am going to try the Wifi option and see if that works.
Thanks for the post. Thought I was the only one with this issue...
We’re having the same issue. We started out wireless and then when nothing we did on that seemed to address the issue, we got a CAT6 Ethernet cable. That still didn’t fix the buffering/connection issues. Like everyone else, the issue only lies with Hulu all other apps (Amazon Prime, Netflix, Vudu, etc) on the Roku run just fine.
I have constant problems with Hulu (several freezes, crashes, Roku reboots a day), particularly when Hulu's own commercial airs. No other streaming services have this problem. I'm considering dropping my Hulu bc it's gotten ridiculous. I have Philo, and it never happens.
Same issue for us. All other streaming services work just fine. We have a lot of issues between commercials too. At times the episode doesn’t resume after the commercials, jumps to next episode. Frustrating!
Mine is doing the same thing. Plays commercials then has an error. If I actually get partially through an episode, it'll do that same thing but then start the whole episode over. I've ALWAYS had issues with Hulu playing stuff on anything I try to watch it on... the app on my phone, through an app on a non-Roku tv app, Roku Ultra, & Roku TV. I don't understand it. INSANELY frustrating! Hulu needs to get with it already and fix these issues. #rokuultra #huluissues