Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7


It will not let me create an account. I put in my email, then a password, but it just keep going in a loop. Mind you, haven,t paid for it yet, but i figured that will come after i create an account
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Roku Employee
Roku Employee

Re: Britbox


Thanks for letting us know about the issue that you are experiencing.

For more information about that channel's features and functionality, you'll want to contact Britbox support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Britbox support here:


Danny R.
Roku Forum Moderator
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