Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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jadamsxx
Level 7
In Britbox I watched a complete series, but it still appears under "Continue Watching" . How do I delete or eliminate completely the "Continue Watching" list in Britbox?
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Roku Employee
Roku Employee

Re: Britbox

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Hi,

Thanks for contacting us regarding your question.

If you're having trouble removing things in the "Continue Watching" section of the channel, we'd recommend contacting the channel provider's support for more help. 

You can reach BritBox support here: https://www.britbox.com/us/help

Thanks,
Danny
Danny R.
Roku Forum Moderator

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Roku Employee
Roku Employee

Re: Britbox

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Hi,

Thanks for contacting us regarding your question.

If you're having trouble removing things in the "Continue Watching" section of the channel, we'd recommend contacting the channel provider's support for more help. 

You can reach BritBox support here: https://www.britbox.com/us/help

Thanks,
Danny
Danny R.
Roku Forum Moderator

View solution in original post

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Trina611
Level 8

Re: Britbox

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Did you find a solution to this? It is driving me bonkers. Thanks
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Re: Britbox

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Roku does not support removing shows from continue watching, but I have found a workaround.  Exit out of Britbox on your Roku player.  On your COMPUTER, go to the very last episode of the show you want to remove.  Fast forward to almost the very end, then let the show play at normal speed until it completely finishes.  The go back to the Britbox home screen, again on the COMPUTER and remove the show from continue watching.  When I did this and then launched Britbox from the Roku player, the shows I wanted gone from continue watching were gone.

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nyc99
Level 7

Re: Britbox

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I found a very similar way but I did it through Roku.
go to last episode of the series & fast forward till it ends. 
you will now have a screen that shows the title of the series and underneath that you can click on 2 buttons back or replay. (FYI at the  bottom of the page is the"you might also like" list)
I clicked on back & then when I went to home page or watchlist the show was no longer listed.

Sometimes it worked if I went from the continue watching list but sometimes I had to go the main show page and go to the last episode from there. (have no idea why..lol)

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Re: Britbox

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Just horrible solutions to the 'continue watching' issue - BritBox, ITV and developers - complete amateur hour

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Trina611
Level 8

Re: Britbox

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Yes it is still pissing me off.  It make me not even want to watch anything.  I have "continue watching shows" from early 2019... ugh


@2120SoMichigan wrote:

Just horrible solutions to the 'continue watching' issue - BritBox, ITV and developers - complete amateur hour


 

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Trina611
Level 8

Re: Britbox

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Still no solution to "continue watching"  when I tried fast forward it to end it still go to next episode.  It is driving me crazy.

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Beau606
Level 7

Re: Britbox

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Go to BritBox.com website on your computer. Navigate to continue watching section. Each episode thumbnail will have a black “X” in upper right corner. Click “X”, it will turn red and remove the episode from your list. Took me Less than 1 minute to delete over 30 partially watched episodes. 

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