Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Recently, the program labels for Britbox shows under "Continue Watching" have changed to where the program names have disappeared. The labels used to show the program name and the episode name, but now it shows the episode name twice without the program name. It's almost impossible to remember which icon represents which program since the icon is based on the episode.
For more information about that channel's features and functionality, you'll want to contact Britbox support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves.