Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I tried everything. Unpluged roku. Signed out, signed in with password and Still the same problem. It says choose your plan. I can't play Brit Box at all. It comes up, you can see the Programs, but they will not play.I've been charged the yearly amount and got a confirmation of payment from my credit card and from roku that I have a subscription. I tried E mailing roku, but no one is doing anything. Day 3.
@Boxertwin Thanks for the note. If you need help or assistance with your BritBox username or password, getting signed into their channel/service with an existing subscription, or playing content inside the channel, you'll want to contact BritBox support directly by calling1 (888) 636-7662 or online at https://www.britbox.com/us/help
This channel (app) is developed and maintained by the channel provider. They can assist you further with account or login related issues, as well as assist you with playback issues you may encounter inside their channel.
I have downloaded Britbox but it tells me to sign in using my Roku email and password but will not accept it. Says incorrect. It is not. I'm confused . do I need to SUBSCRIBE to Britbox to watch it on roku tv?
For more information about that channel's authentication and functionality, you'll want to contact Britbox support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves.
For more information about that channel's features and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. In addition, if you were charged by the channel provider, you will need to contact them for assistance with your account and any charges.