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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Gary3
Gary3
Level 7
‎11-15-2019 07:51 AM

BritBox???????

So, the britbox website clearly states it is available on roku in the uk. Tried searching on my roku device and found nothing. Googled " roku britbox " and found it in the channel store on my laptop. Logged in and tried to add channel but failed " not available in your area ". Is britbox incorrect or have roku  not got around to adding it to the channel store in the uk?

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RokuTannerD
Community Manager
Community Manager
‎11-15-2019 02:29 PM

Re: BritBox???????

Thanks for reaching out. Could you please provide the web link (URL) where you see this information listed? We can help pass it along to the channel partner to inquire further. Channel availability is determined by each channel partner directly. 

 

Thanks,

Tanner

Tanner D.
Roku Community Manager
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NWRed
NWRed
Level 7
‎11-16-2019 05:55 AM

Re: BritBox???????

Are we going to get britbox uk on roku? Currently it's available for the US on roku but only Samsung smart tvs, android tv, apple tv and britbox website.

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AmesC
AmesC
Level 7
‎11-24-2019 11:25 AM

Britbox

Evening, we’ve tried every which way but we cannot find a Britbox app on our Roku device anywhere! When we log in to our Roku account on our phone it says Britbox isn’t available in our region, but we’re UK based and according to google it is available!
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