Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

BritBox channel

have been watching Britbox channel without problem. Today I get message, after "loading" sequence: Page Cannot Be Found. No recent community talk about problem. Can someone help? TIA  Richard

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4 Replies
Roku Employee
Roku Employee

Re: BritBox channel

@Richard2 

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing?

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Re: BritBox channel

Thank youSir. Just so happens it came back on 1/2 hour later by itself. nothing done by me.. but I will remember your advice.

 

Regards:

Richard

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Level 7

Re: BritBox channel

Hi I am having issues with roku and dazn and britbox - they keep buffering and say poor internet connection but I checked with my provider and it is ok. The roku is not picking up my 5 g how can I fix that? Do I have to buy a new roku? 

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Roku Employee
Roku Employee

Re: BritBox channel

@Young1 

Thanks for the inquiry.

What Roku model device are you using?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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