Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Brit box isn’t allowing me to stream anything

I can’t stream anything on brit box I keep showing me the subscribe screen when my subscription is good till 26 aug.  on the Roku I can check my subscription and it shows the same date but still I got stream anything.  I have email Roku and Brit box.  Roku said to remove the channel but it’s a subscription channel which would necessitate cancelling my subscription.  What should I do.

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Roku Employee
Roku Employee

Re: Brit box isn’t allowing me to stream anything

@Manufanatic99 

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing?

Please be aware that removing a channel from your Home screen does not cancel your subscription. To cancel or manage your subscriptions, you will need to log into your Roku account online at my.roku.com and click Manage your subscriptions. For more information about canceling your subscriptions, visit our Support page here: How do I manage or cancel a Roku-billed subscription?

Thanks,
Danny

Danny R.
Roku Forum Moderator
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