Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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Yoni
Newbie

Re: Blaze TV stuck on logo screen

Yes, when I click on the Blaze TV icon in Roku, the Blaze TV screen comes up but will go no further. It doesn’t even ask me to sign-in.  Stuck on the Blaze TV Screen.  

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RokuKariza-D
Retired Moderator

Re: Blaze TV stuck on logo screen

Hello @Yoni

Thanks for reaching out here in the Community!

In some cases, removing the affected channel and then reinstalling it may help. To ensure the process is successful, make sure to restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.

For detailed instructions, refer to this Support link: How do I resolve channel playback issues?

Let us know how it goes.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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