Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Blank screen when watching shows on Amazon and CBS

I have 2 rokus. Both started not playing video and audio when I select a show to watch on either Amazon Prime or CBS all access. I can browse the libraries of shows but when I select and play any I get a blank screen. This started about 2 weeks ago. Tried removing the channels and deregistering. Tried updating the rokus. Any suggestions? I have a roku 3 and a roku ultra.
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