Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Black solid screen

I have audio and I have power on my roku but no picture at all please help!
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Community Streaming Expert

Re: Black solid screen

Too little detail. What model is your Roku? A TV or player box? Do you see anything at all when the Roku is booting? More questions to ask once we know what Roku you have. 


Roku Community Streaming Expert

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