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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Mom3
Level 7
‎10-09-2019 09:51 PM

Black solid screen

I have audio and I have power on my roku but no picture at all please help!
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atc98092
Level 21
‎10-10-2019 05:38 AM

Re: Black solid screen

Too little detail. What model is your Roku? A TV or player box? Do you see anything at all when the Roku is booting? More questions to ask once we know what Roku you have. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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