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Black screen when turn on

Screen flickers when I turn on but screen remains black can only see when I put a flash light up to it 

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makaiguy
Community Streaming Expert

Re: Black screen when turn on

I'm assuming this is a Roku TV, thal is, a TV with Roku capability built in, rather than a separate Roku streaming device connected to a TV.

Roku only supplies the operating system for a "Roku TV". This sounds like a hardware issue that needs to be referred to the manufacturer of the set.

Roku TV Manufacturer Support Contacts:
https://community.roku.com/t5/Manufacturer-Support-Warranty-Resources/Contacting-Support-for-Your-Ro...

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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