Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Bills Desksite will not fully load after i select topic to view it starts and then reverts back

Bills Desksite 

when we select topic to view   it tries to load   but then reverts back to all of the topics which are available to view?    anyone see this on this channel or another   I  deleted the channel and entered it again and it still happens.   Thanks   Paul

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Roku Employee
Roku Employee

Re: Bills Desksite will not fully load after i select topic to view it starts and then reverts

Hi,

Thanks for letting us know about the issue that you are experiencing.

Please make sure you restart your device after removing the channel and before reinstalling it back. If the issue remains unresolved, I'd recommend reaching out to the channel provider directly to report the issue and request additional support. Many channels on the Roku platform is developed and maintained by the channel provider directly, and they'll be able to best assist. 

Please keep us posted.

Thanks,
Danny

Danny R.
Roku Forum Moderator
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