Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Bell Satellite


I can’t find where to sign in to my bell satellite account so I can add the Global TV app. I just bought the Roku Express and my IP location is correct, Ontario. 

When I try through the add a channel, the box to add it is grayed out.

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