Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Beachbody Subscription issues

Hi, 

I've recently purchased a Roku Premiere to use for streaming Beachbody on demand. 

When I first went into the beachbody app there was 3 subscription options.

Free trial, 14 days switches to monthly. 

Monthly

Annual 

I chose free to see exactly what I was getting and now want to pay the annual membership which I believe is £69.99. Issue is, I cannot now upgrade to the annual on roku or change my subscription with beachbody directly.

Any ideas please? 

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2 Replies
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Roku Employee
Roku Employee

Re: Beachbody Subscription issues

@Chownsie79 

Thanks for the post.

For more information about that channel's subscription plans, you'll want to contact Beachbody on Demand support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Beachbody on Demand support here: https://faq.beachbody.com/app/contactus

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Re: Beachbody Subscription issues

Danny, they directed me back to Roku as the pricing when opening the app on roku is 69.99 annually, Beachbody is 99.99.

I just want to reset the app to get the annual price through Roku. 

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