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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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alivenwell
Level 8

BeachTV>Myrtle Beach>Live Cam freezes

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I watch BeachTV > Myrtle Beach. Within the channel there are 9 live webcams. One, "Dead Dog Saloon Band Cam" shows nightly live entertainment. This is the only live webcam that freezes and constantly reloads during the shows. The other 8 live webcams are fine. What's happening?

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makaiguy
Level 20

Re: BeachTV>Myrtle Beach>Live Cam freezes

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This is a question best directed at the creators of the channel. Roku just supplies the platform the channel runs on, and has no more to do with its creation or content than your television does.
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

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6 Replies
makaiguy
Level 20

Re: BeachTV>Myrtle Beach>Live Cam freezes

Jump to solution
This is a question best directed at the creators of the channel. Roku just supplies the platform the channel runs on, and has no more to do with its creation or content than your television does.
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

View solution in original post

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alivenwell
Level 8

Re: BeachTV>Myrtle Beach>Live Cam freezes

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Thank you but when this problem first started, it required a system update which I did. It worked short term

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makaiguy
Level 20

Re: BeachTV>Myrtle Beach>Live Cam freezes

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In my experience, many webcams are flaky and come and go all the time.

Here's the Beach TV website: https://wgsc.beachtv.tv/ That should show you if the particular camera is operating.
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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alivenwell
Level 8

Re: BeachTV>Myrtle Beach>Live Cam freezes

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Thank you. The problem is unique in that it only happens on the "Dead Dog Saloon Band Cam" during the nightly shows from 6:30pm to 10:00pm. One factor to consider, this is the only time there is sound on the webcam. Tech (bandwith?) issues? I contacted the developer. Waiting for their response . . . maybe ;o)

alivenwell
Level 8

Re: BeachTV>Myrtle Beach>Live Cam freezes

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And it starts again. “Skips”, freeze frame and watching it “Loading” longer then the show itself. Happens on the Roku, phone app and computer. 

makaiguy
Level 20

Re: BeachTV>Myrtle Beach>Live Cam freezes

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@alivenwell wrote:

And it starts again. “Skips”, freeze frame and watching it “Loading” longer then the show itself. Happens on the Roku, phone app and computer. 


If it happens on all those different platforms, that strongly suggests a problem at the source.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi