Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
BTN moved their streaming content to Fox Sports (also within FoxNow and FXNow) apps mid-August 2019. They now only offer BTN+ paid subscriptions. When launching the Fox apps, BTN is showing as an option under "TV Schedule". When selecting BTN, the app shows the content fine (preview pass) WITHOUT signing in with my cable provider. However, after signing in with my Verizon account (which includes BTN), I get "Error Code 403-PA1000 Your TV subscription allows you limited access to our content. The content you have selected is unavailable." All other Fox channels (FS1, FX, etc.) stream just fine after signing in. I contacted BTN, and they said to contact Fox. I contacted Fox and they said to contact Verizon. I contacted Verizon, and guess what, they said to contact BTN or Fox.
Curios to see if anyone else has this issue (or a similar one) or if this could be an issue with the Roku app?
Thanks for reaching out about the issue that you are experiencing.
For more information about that channel's features and functionality, you'll want to contact FoxSports support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves.
It's also possible that your TV provider (or your specific plan with your provider) may not currently include access to this specific content in their licensing agreement. This is managed directly by each channel and TV provider directly. You'll need to contact them directly and ask them to specifically confirm both of those things, and/or ask if they offer an alternative plan that would make this content available to you. Although less likely, it's also possible that there may be a technical issue in their systems that is preventing this content from being made available when the channel is authorized with their service. This is also something the TV provider and the channel itself would need to investigate directly.