Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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JennAndMatt
Level 7

BBC iplayer is out of focus!

The menu screen on our BBC iplayer is 'zoomed in' so we can't see the full selection. Does anyone know how to 'zoom out' so the full selection fits on one screen?

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RokuDanny-R
Roku Employee
Roku Employee

Re: BBC iplayer is out of focus!

@JennAndMatt 

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing?

Thanks,
Danny

Danny R.
Roku Forum Moderator
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