Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

BBC iPlayer won't run on Roku Ultra

Hi,

Have new Roku Ultra 4670X running software version 9.3.0 build 4194-46.

Factory reset and installed BBC iPlayer (and Sport and News). All present the following error:

"Sorry, this application is not currently available on your device."

Having checked the BBC website, although this software version would appear to be compatible, the actual device is not on the supported list.

Are Roku working with the BBC to have this model certified for use?

 

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