Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Piccolo
Level 7

BBC iPlayer not working on Roku Express 3700x

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I am based in the UK. I am able to install the BBC iPlayer app without issue, but when I try to open the app, I get this error: “Sorry, this application is not currently available on your device.”

I am able to watch other UK channels like Now TV or ITV Hub without issue. Does the BBC iPlayer require a newer model device?

Roku Express (3700 series)  

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Community Manager
Community Manager

Re: BBC iPlayer not working on Roku Express 3700x

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Hi there! Thanks for reaching out. Each channel determines which Roku devices that it will support. You'll want to contact any channel provider directly to inquire further. 

You can see more information about BBC iPlayer and Roku device support on their website here: https://www.bbc.co.uk/iplayer/help/questions/supported-devices/roku-nowtv

 

Cheers,

Tanner

Tanner D.
Roku Community Manager

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Community Manager
Community Manager

Re: BBC iPlayer not working on Roku Express 3700x

Jump to solution

Hi there! Thanks for reaching out. Each channel determines which Roku devices that it will support. You'll want to contact any channel provider directly to inquire further. 

You can see more information about BBC iPlayer and Roku device support on their website here: https://www.bbc.co.uk/iplayer/help/questions/supported-devices/roku-nowtv

 

Cheers,

Tanner

Tanner D.
Roku Community Manager

View solution in original post

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