Roku Community

CAParkin · ‎03-13-2022

IPlayer stopped loading early Mar 2022. Tried various solutions in older posts without success, viz remove and reload App, check Roku for updates. All other Apps working fine. Help!

DBDukes · ‎03-13-2022

@CAParkin wrote:
... remove and reload App ...

There's a step missing here. It should be:

Remove the app
Reboot the Roku
Reinstall the app

All three steps, in that order.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

View solution in original post

CAParkin · ‎03-14-2022

Thanks DBDukes. Carried out a factory reset and now working fine.

View solution in original post

DBDukes · ‎03-13-2022

@CAParkin wrote:
... remove and reload App ...

There's a step missing here. It should be:

Remove the app
Reboot the Roku
Reinstall the app

All three steps, in that order.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

CAParkin · ‎03-14-2022

Thanks DBDukes. Carried out a factory reset and now working fine.

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