Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
we're aware of the fault on Roku devices. Our iPlayer product team are working hard to fix it. Please keep an eye on this link for any updates: https://bbc.in/3g1V5Kt Thanks for your patience while we work to resolve it.
I've also just tested out whether a mobile hotspot with a different provider (BT) will solve the issue. Nope, the issue seems to affect every provider - so presently, BBC channels on Roku products all appear to be, well, buggered.
Thanks - think BBC's iplayer team has successfully issued their fix (when I tried the update step I was already on the latest version) - I didn't have to update mine but iplayer is working again on my Roku
I have done everything which has been suggested but I am still getting the error message 'something is wrong' , all the software is up to date... so whatever fix the BBC did to the software has not worked
what else can I do?
do I just have to be patient? has been going on for several days now.
Still not working on my LT. Works fine on a Premier I bought a few weeks ago for another TV. I notice the iplayer app on the LT is a lower version (65 if I remember right) and does not require me to log on to the iplayer. No amount of uninstalling and rebooting will get the app to the same version as the Premier.