Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

BBC Sounds

My account says that I have the BBC Sounds app installed on my Hisense Roku TV (R43B7120UK). However, it is not installed and the TV won't allow me to install it. Any ideas?

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