Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Autoplay on Disney Plus

When I finish an episode on Disney Plus it goes back to the home screen instead of playing the next episode. When I looked up how to fix it, it said to go to edit profiles but when I go to edit my profile on my Roku stick there isn’t an option to enable Autoplay. Anyone know what I could try?

15 Replies
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Re: Autoplay on Disney Plus

Having the same problem. I'm hoping to find an answer here. I swear I could see the autoplay and now it's gone and my app stopped autoplaying. So frustrating.

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Level 7

Re: Autoplay on Disney Plus

Mines even worse. If I don't click next episode manually and let the timer do it automatically, the Roku freezes, crashes, and then reboots.

Roku Ultra 2017

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Level 7

Re: Autoplay on Disney Plus

Same issue here!!!! So annoying :-/

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Level 10

Re: Autoplay on Disney Plus


@AH1995 wrote:

When I finish an episode on Disney Plus it goes back to the home screen instead of playing the next episode. When I looked up how to fix it, it said to go to edit profiles but when I go to edit my profile on my Roku stick there isn’t an option to enable Autoplay. Anyone know what I could try?


i don't use that channel...have you tried editing profile on the website?

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Level 7

Re: Autoplay on Disney Plus

I have tried that. On the website my Autoplay is on but it still doesn’t work on the app

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Level 10

Re: Autoplay on Disney Plus

system restart.

if no go,turn it off,save and turn it back on,restart.

 

other then that, contact their support.

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Level 7

Re: Autoplay on Disney Plus

I have the same problem... the only thing I can do to stop it is hit the back button before the timer runs out and select the next episode manually. Haven't heard of any solutions, even after contacting disney+

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Level 7

Re: Autoplay on Disney Plus

Ugh.. Roku is the only device my shows don't autoplay.. so frustrating. Doesn't look like they're on a hurry to fix it either. 

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Level 7

Re: Autoplay on Disney Plus

Go to profile selection page (where you select your profile), click on edit profile, then turn on autoplay.

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