Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Gnomeo43
Level 7

Automotic Channel changes without the remote

While watching YouTube the program waa interrupted the screen displayed content from Roku channel telling me to use a qr code to get something. I tried 3 times to resume the previous channel but it kept going back. Eventually it stopped. It has happened 3 times in the past month. I was not touching the remote when the channel changed. It happened while typing this post. This time it just went to the home screen. This is creepy!

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2 Replies
renojim
Level 21

Re: Automotic Channel changes without the remote

I've seen this mentioned before and I think it had something to do with an app on the person's phone.

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Gnomeo43
Level 7

Re: Automotic Channel changes without the remote

I dont have the app on my phone

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