Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Authenticating Amazon Prime

We have a paid subscription to Amazon Prime. After entering email and password for Amazon Prime how do you enter the string of characters that follow?

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Community Streaming Expert

Re: Authenticating Amazon Prime

You go to address bar of your computer browser or cellphone and enter Then that's where you enter the link code. 

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