Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Lyan
Level 7

Australia - Amazon and Disney

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I live in Australia and recently bought my roku ultra, but I can't install Amazon Prime and Disney+ can anyone help me ???

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RokuDanny-R
Roku Employee
Roku Employee

Re: Australia - Amazon and Disney

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@Lyan 

Thanks for the inquiry.

Channel availability/access on Roku devices will vary from region to region. A Roku device will work in any location, however, channels may not be available on your device in that location, based on each channel provider's discretion. For more information, you'd want to contact any specific channel/service provider to inquire further about whether they offer their channel/service on the Roku platform in your region. 


Thanks,
Danny

Danny R.
Roku Forum Moderator

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RokuDanny-R
Roku Employee
Roku Employee

Re: Australia - Amazon and Disney

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@Lyan 

Thanks for the inquiry.

Channel availability/access on Roku devices will vary from region to region. A Roku device will work in any location, however, channels may not be available on your device in that location, based on each channel provider's discretion. For more information, you'd want to contact any specific channel/service provider to inquire further about whether they offer their channel/service on the Roku platform in your region. 


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Rated
Level 7

Re: Australia - Amazon and Disney

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I also have this issue in Trinidad and Tobago. On all other devices I can access Disney and Amazon but the roku does not allow this. Why is this ?

roku 4 

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