Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Dahoffman72
Level 7

Audio only when playing some MKV files

I converted my AVI files using wondershare video converter, now some of the files work fine, but, quite a few play audio only. Ideas?
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2 Replies
dgrace
Level 7

Re: Audio only when playing some MKV files

The files need to be made using a small list of codecs, both for audio and video. Use mediainfo program to see all of a files specifics.
For audio stick with AAC for stereo or AC3 for multitrack (or stereo).
For video stick with h.264. 
There are more, but I find that sticking with these couple, easy to remember, codecs works well.
"I might be moving to Montana soon..."
FZ
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JBR1965
Level 7

Re: Audio only when playing some MKV files

Certainly an answer somewhat time consuming my solution was to keep my old Firestick, Download VCL and use it to play just the AVI Giles. Most of the time it works occasionally it has speed issues
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