Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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cyanubis
Level 7

Audio Sync Issues With Playstation Vue

I'm having audio sync issues with PlayStation Vue. The issue only seems to happen when playing the Roku Ultra directly to the TV. When the Roku Ultra is plugged to the TV via HDMI the audio falls out of sync within a minute or two. When the Roku Ultra is plugged into the receiver with bypass to HDMI 1 and the receiver is off the audio falls out of sync shortly after the video starts. Now with the receiver turn on there is no sync issues. There are no special features turned on such as audio/video sync, it's turned off. But when the receiver is turned on there are no audio sync
issues at all.

Roku Ultra  model 4660X
Software 9.0.0 build 4142-46
TV - Sharp LC-70UC30U
Receiver - Denon AVR-X2100W
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