Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Pbgreene
Level 7

At&t tv app keeps popping up

At&t app appears to be trying to take over control of the Roku.  Trying to force install asking non-stop and continually switching to add channel screen. 

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renojim
Community Streaming Expert

Re: At&t tv app keeps popping up

These things are usually (if not always) caused by a faulty remote.  I don't think there was ever an AT&T button, but do you have a DirectTV button?  If so, is it stuck?  Try using compressed air to blow out the buttons the best you can.  If you can use the Roku app on your phone/tablet as a remote and it doesn't happen, then it's definitely your remote.

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