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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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SJU89TR
Level 7
‎12-10-2020 07:30 AM

At&t TV app not opening

The app tries to open then it goes back to home screen. I tried updating the app, no luck. I tried uninstalling the app and then installing it and it still won't open. Any ideas?  

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makaiguy
Level 20
‎12-12-2020 10:28 AM

Re: At&t TV app not opening

After removing a channel, best practice is to restart your Roku to clear its memory before reinstalling the channel. Did you do this?

Restart via Settings > System > System restart (for Roku TVs: Settings > System > Power > System restart)

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