Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Are you controlling what I can watch?

Been wanting to watch The Plot Against the President.  It is currently available on two services that R O K U supports.  But when I try to watch I get a message that I can’t watch it via ROKU and I need to watch on another device.

please be honest...why am I not able to watch this documentary?  

thank you

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8 Replies
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Level 18

Re: Are you controlling what I can watch?

On which channels are you receiving this notice?
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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Level 19

Re: Are you controlling what I can watch?

I think you should contact those services and ask them why they're not making it available via Roku.  I don't believe Roku has any input into what a service offers or doesn't offer.  Keep in mind that there's always been a difference in providers' minds between making something available via a computer screen and making it available via a television screen.

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Level 7

Re: Are you controlling what I can watch?

I am having the same issue with Roku too?

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Level 7

Re: Are you controlling what I can watch?

Even though they say it is probably the services I’m using but it is hard to believe both services would post the same message.  

This is obviously a ROKU issue and it really disappoints me.

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Level 19

Re: Are you controlling what I can watch?

But you didn't ask them, did you?

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Level 7

Re: Are you controlling what I can watch?

I did...

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Level 7

Re: Are you controlling what I can watch?

Interestingly if I try to put this in my watch list ROKU can’t even find it.

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Roku Employee
Roku Employee

Re: Are you controlling what I can watch?

@HolliAnne48 @AmandaO 

Thanks for the post.

What channel are you trying to watch that title?

For more information about that channel's content and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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