Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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lisacwms
Level 9

Re: Are you being returned to Home screen after selecting a channel?

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yes i had that issue as well, sometimes it just goes bk to what ever im watching or i exit and go back into the movie and it seems to be fine.. the first time it happened, i deleted app and it was fine to go back to whatever i was watching.. the message i got was was no more space available for the movie i was watching.. i hadnt downloaded anything just picked a show from my app that was already there.. i have a Horense Tv with roku bought it 2020 from walmart 35' tv

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lisacwms
Level 9

Re: Are you being returned to Home screen after selecting a channel?

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sorry addendum, 

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Mamato
Level 7

Re: Roku Keeps Returning to Home Screen

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I just started having this issue as well with all apps except Netflix. 
model 3810X

software version 10.0.0

sn 213972131565

Tried rebooting several times as well as moving to different hdmi ports. Nothing is working.  We need a resolution on this. 

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error51
Level 7

Re: Are you being returned to Home screen after selecting a channel?

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I recently got an update, i still can not get into any channels even after updating, removing and re-adding channels, and disconnecting and reconnecting to the tv

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ArtistPSW1
Level 8

Re: Keeps going back to home screen

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Mine is doing the same! 3 apps go back to the Home Screen. Been like that for 4 days now

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renojim
Community Streaming Expert

Re: Keeps going back to home screen

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@ArtistPSW1, have you checked for updates from Settings->System->System updates?  Have you restarted/rebooted everything - modem/router and Roku?

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lisacwms
Level 9

Re: Roku Keeps Returning to Home Screen

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Did you try unplugging tv from outlet??? That’s what I did

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ArtistPSW1
Level 8

Re: Keeps going back to home screen

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Yes, all good. I actually unplugged my Roku TV for a few seconds and plugged it back in. It did the trick! So all good now. Thank you 

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KK86
Level 7

Re: Roku TV (TCL)

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I’m having the same problems with prime and Netflix. But Hulu and Disney work fine. What do I do now 

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bunnii
Level 7

Philips | RokuTV Channels crashing

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As of last night whenever I attempt opening any channel on my roku TV, it loads for about 5 seconds and then immediately goes back to the homescreen. I’ve tried uninstalling + reinstalling the apps, however the same issue persists. Any help would be appreciated.

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