Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I have bought more than 20 roku devices for myself and friends. I have a box of old rokus in my storage area because I upgrade as soon as a new unit comes out with new features. I never had an issue before the 4800. If this issue is not fixed or they can get me a functional box I am throwing every one of them out and never purchasing another roku device.
The lack of support and disregard of our time has crossed the line. Having us jump through hoops that lead to nothing is downright criminal.
I have looked into the Nvidea shield and will be purchasing one during some downtime.
Same issue, just started few wks ago. Only A&E app and History app. Click on live tb goes back 2 Roku homepage. I do have Directv, I AM logged in. It sometimes works sometimes doesnt. I have bad weather here use Roku when satellite cant get clear signal. Every other apps work fine, and A&E plus History app dont do this all the time but apx 75% of time. My daughter has an appletv, no issues. If not fixed soon im returning roku
I did all that its A&E & History i am logged in w my paid tv provider. I uninstalled, reinstalled app. I reset Roku b4 turn off & redownload apps. I reset wifi, everything possible. Even cleared cache on Roku w home 5x, up, rew 1x, ffwd 2x still doesnt work
Could you tell us specifically the issue you're running into? Does it only occur on a specific channel or across other channels installed on your Roku device? Please let us know as well the troubleshooting steps you've done so we know what steps we should take next.
I have a Hirense Roku Tv 32' with apps and at first everytime i clicked on nextflix app or prime video app on my tv, it would return to home screen.. i reset it from settings which did nothing, so i just unplugged it for about 30 sec. am bam everything is fine now..it also would warn me no more space to continue watching the movie try back later.. i would back out of the movie and thn go back into it and it was fine.. one time it happen i just deleted a app that i wasnt using.. no issues since