Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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AmberDawn
Newbie

Re: Apps won't open

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I had the same issue. Tried the unplugging for a while. Checked for updates on the tv. Lastly navigated to Netflix, click the * key and selected 'Check for updates'. I then saw it starting going through all (or most) of the apps and updating them. Now it's working. 

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Swarford
Newbie

Re: Apps won't open

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Same issue with our Roku tv and all of the “suggested fixes” do not work. Very frustrating. 

Ldunn1
Newbie

Re: Apps won't open

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Removing the apps and restarting everything ,even my internet router, and after readding the appa. It still Didn’t  get the apps to open

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FragileNougat
Channel Surfer

Re: Apps won't open

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@Ldunn1 wrote:

Removing the apps and restarting everything ,even my internet router, and after readding the appa. It still Didn’t  get the apps to open


What build are you on? I'm on 9.4.0 build 4190-50. It updated on 2nd Nov 2:30am GMT

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Esamys
Reel Rookie

Re: Apps won't open

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I'm having the same issues with WWE Network. It opens to the load screen and returns to the Roku home screen. I have tried everything suggested and still nothing. Not having the same issue with any other channel, just it.

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FragileNougat
Channel Surfer

Re: Apps won't open

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What build are you on? I'm on 9.4.0 build 4190-50. It updated on 2nd Nov 2:30am GMT

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crroal
Newbie

Re: Apps won't open

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Roku Streambar

Nothing worked.  Removed and re-added a channel.  Factory reset. 

Solution for me:

Changed TV input from Roku.  Turned TV Off.  Unplugged Roku power.  Unplugged Roku HDMI cable FROM TV.  Turned TV On.  Plugged Roku power in.  Reconnected Roku HDMI to back of TV. 

I suspect it was some kind of HDCP permissions issue, which I’ve seen before with a Roku 3. 

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FragileNougat
Channel Surfer

Re: Apps won't open

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What build are you on? I'm on 9.4.0 build 4190-50. It updated on 2nd Nov 2:30am GMT

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Esamys
Reel Rookie

Re: Apps won't open

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9.4.0 as well but the app started working a few hours after posting to this. I should have checked DownDetector before replying on this thread. WWE Network was having issues all over the place. 

Lsb3user
Newbie

Re: Apps won't open

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I have tried these solutions and certain channels still won’t open. They’ve worked before. 

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