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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Rysuden
Level 7
‎05-11-2021 07:01 PM

Apps do not open

I'm connected to the internet, I have excellent strength, none of apps will open when selected.

With Roku I get a message, "failed to load content." Not one app will load.

 

This is a Westinghouse ROKU TV. 

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DBDukes
Community Streaming Expert
‎05-11-2021 09:06 PM

Re: Apps do not open

Try these steps, in this order.

  1. Remove the app
  2. Restart the Roku TV Settings > System > Power > System Restart > Restart
  3. Reinstall the app

All those steps, in that order. Does that make a difference?

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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