Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Ebrandt10
Level 7

Apps disappeared

I opened up my Roku and all of my apps got deleted. I don’t even have the App Store anymore to add them back. My software is up to date. Why would this have happened? And how do I get my apps back?? 

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2 Replies
renojim
Level 21

Re: Apps disappeared

I don't know the answer, but you may want to perform a factory reset.  If you link to the same Roku account all your channels/apps should be reinstalled.

https://support.roku.com/article/208757008-How-to-factory-reset-before-returning-selling-or-gifting

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DBDukes
Level 14

Re: Apps disappeared


@Ebrandt10 wrote:

I opened up my Roku and all of my apps got deleted. I don’t even have the App Store anymore to add them back. My software is up to date. Why would this have happened? And how do I get my apps back?? 


So, what is on your Roku menu? 

DBDukes
http://www.dbdukes.com/
Roku Ultra (4660)
Roku Streambar (9102)
Roku Streaming Stick+ (3810)
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