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Ebrandt10
Newbie
‎03-23-2021 06:45 PM

Apps disappeared

I opened up my Roku and all of my apps got deleted. I don’t even have the App Store anymore to add them back. My software is up to date. Why would this have happened? And how do I get my apps back?? 

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4 REPLIES 4
renojim
Community Streaming Expert
‎03-24-2021 01:09 AM

Re: Apps disappeared

I don't know the answer, but you may want to perform a factory reset.  If you link to the same Roku account all your channels/apps should be reinstalled.

https://support.roku.com/article/208757008-How-to-factory-reset-before-returning-selling-or-gifting

Roku Community Streaming Expert

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DBDukes
Community Streaming Expert
‎03-24-2021 01:15 AM

Re: Apps disappeared

@Ebrandt10 wrote:

I opened up my Roku and all of my apps got deleted. I don’t even have the App Store anymore to add them back. My software is up to date. Why would this have happened? And how do I get my apps back?? 

So, what is on your Roku menu? 

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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Marni116
Newbie
‎11-10-2023 07:13 PM

Re: Apps disappeared restart corrected

I turned on my Roku and all apps were gone as well as the App Store.  I did a system restart and it was all corrected and all my apps were restored.  

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Marni116
Newbie
‎11-10-2023 07:22 PM

Re: Apps disappeared. System restart

System restart worked for me

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