Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Apple Tv was working but now freezes on boot up

I've watched several programs on Apple Tv and the app launched fine each time. Suddenly, it freezes on the launch and doesn't get passed the apple logo. I deleted the app and redownloaded it with the same problem. I then cleared out the cache and it worked.

How to Clear Cache on Roku
Make sure “Home” is selected from the main menu.
From the remote control, press the following buttons consecutively: “Home” 5 times + “Up” + “Rewind” twice + “Fast Forward” twice. In the image bellow, you can see where you can find the needed buttons. ...
It will take about 15-30 seconds to clear cache and restart.
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Level 18

Re: Apple Tv was working but now freezes on boot up SOLVED

You should edit your subject SOLVED

---A problem clearly stated is a problem half solved---.
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