Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Niq
Level 8

Apple Tv Promotion

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Apple TV 3 month free trial with purchase of roku device, still no email. I opted in for emails. How do I get my code? 

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Niq
Level 8

Re: Apple Tv Promotion

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Finally got the email after contacting customer service. Hope you all get yours soon

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JERRIAHALL
Level 8

Re: Apple Tv Promotion

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Can I get in contact with Roku thru emails

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13 REPLIES 13\
Lawdaddy
Level 7

Re: Apple Tv Promotion

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I bought and activated a new one Saturday.  No code sent either.  Bait and switch scam.

rndwlk
Level 7

Re: Apple Tv Promotion

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Same here. Lots of other mail to subscribe to all sorts of channels, but the Apple TV+ promo not sent yet. 

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JERRIAHALL
Level 8

Re: Apple Tv Promotion

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Where did you see the opt in for emails feature at

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Niq
Level 8

Re: Apple Tv Promotion

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Under the my account section, look for communication preference.

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Niq
Level 8

Re: Apple Tv Promotion

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Finally got the email after contacting customer service. Hope you all get yours soon

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Niq
Level 8

Re: Apple Tv Promotion

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Finally got the email with promo code after 3 days, I contacted customer service

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JERRIAHALL
Level 8

Re: Apple Tv Promotion

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Can I get in contact with Roku thru emails

View solution in original post

Lawdaddy
Level 7

Re: Apple Tv Promotion

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I got ahold of them and they wrote me back.  Said the code would be emailed to me within 24-48 hours.  It never showed.  Bait and switch.  Total scam.

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Niq
Level 8

Re: Apple Tv Promotion

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Yes under the support tab

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